The store supervisor can implement store standards using the StoreVue app, which can record errors using photo, voice, and text to create instant reports for the store manager and brand headquarters.
When tasks are incomplete or abnormal, the store supervisor can send a notification and offer suggestions to their store managers.
After the store manager resolves the issue, the store supervisor confirms the status and sends the results to the to brand headquarters.
Brand headquarters can quantitatively check the performance of different stores based on the store supervisor's audit.
Traditional store auditing involves considerable paperwork, which makes paper consumption and printing costs higher compared to digital systems. Other major problems include the high cost of store management and communication, as well as delays in problem-solving and store improvement. StoreVue Inspection helps users elevate their store auditing efficiency through a mobile app or web management interface. Real-time store information can be displayed using surveillance cameras and audio/video recordings, increasing the transparency of store information and paving the way for digitized management.
In response to rapidly increasing store numbers, the most direct challenge for businesses is the allocation of human resources, which is even more difficult when operations involve working with overseas locations. StoreVue Inspection simultaneously supports on-site inspection and remote inspection. For remote inspections, users can link existing in-store surveillance cameras with StoreVue Intelligent Inspection and take a closer look at a store’s status using photos, video recordings, and footage playback. Remote inspection is the best approach for overseas store management, especially during the pandemic.
From brand headquarters to the store supervisor and store manager, each role in a chain store team involves individual responsibilities that need to be fulfilled. Enhancing the efficiency of each member is something that every store operator should priortize. StoreVue Inspection allows store operators to swiftly delegate tasks and work items. Files with a store supervisor's electronic signature can be queried to check the status of work items.
StoreVue Inspection even automatically notifies and reminds users about their own incomplete tasks, thus increasing management efficiency.
The 3 types of scoring critera are (1) Basic: pass/fail, (2) Simple: 1-10 as the scoring standard, and (3) Advanced: the deduction mechanism can be customized. Operators can choose criteria according to their needs.
Unlike paper-based inspection reports, which are difficult to query and trace, StoreVue Intelligent Inspection automatically quantifies inspection results and scores. Brand administrators can regularly check the performance of individual stores based on these quantified results. They can also swiftly export auditing results as PDF files, which can be used during scheduled meetings with administrators or e-mailed directly to top-level managers. Store managers can also view data reports to identify key items for improvement.
Users can view a store’s real-time operations through the in-store ONVIF cameras.
Problems can be logged and reported to store managers immediately through photos, video recordings, and video playback.
Remote/on-site inspection provides standardized store services and meets the inspection needs for different settings through features such as nearest store location and on-site photo, video, audio, and text recording. All documents generated during the inspection are stored.
StoreVue Intelligent Inspection allows users to export daily, weekly, and monthly data reports. Reports can be saved as PDF files or saved to the cloud so that users can flexibly and quickly obtain store information.
Good Morning MACC, a well-known breakfast chain in Taiwan, uses StoreVue Intelligent Inspection to manage its thousand-plus outlets. The digital ordering system has helped Good Morning MACC reduce copies of physical orders by 37,000. Reports can also be exported with a single click, thus saving affiliated managers and supervisors from having to spend thousands of hours on data compilation and querying.